FAQ
What is dhoop tikki made of? ▾
Our dhoop tikki is made from 100% pure cow dung, blended with natural fragrances, herbs and traditional hawan samagri — no chemicals, no charcoal, no synthetic binders.
Is it safe to burn indoors? ▾
Yes. It burns slowly and produces a mild, natural fragrant smoke that is traditionally used indoors for daily puja and aarti. As with any incense, ensure basic ventilation.
What payment methods do you accept? ▾
We currently accept Cash on Delivery (COD) on all orders, with online payments (UPI/Card/Netbanking via Razorpay) being enabled soon.
How long does delivery take? ▾
Orders are typically shipped within 1-2 business days and delivered within 4-7 business days depending on your location.
How can I track my order? ▾
Use the "Track Order" page with your order number and the mobile number used at checkout.
Do you offer wholesale / bulk pricing? ▾
Yes, we offer special pricing for temples, retailers and distributors. Please use our Wholesale Enquiry page to get in touch.
What is your return/refund policy? ▾
Please see our Refund & Cancellation Policy page for full details on returns, replacements and refunds.